Return & Refund Policy

Last Updated: August 17, 2026

At A Parisian Affair, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, our Return & Refund Policy explains when and how you can request a return or refund.

Return & Refund Summary

For quick reference:

• Return period: 30 days from delivery
• Item condition: Unused, unworn, original condition, with applicable tags and packaging
• Return request: Contact us before sending the item back
• Return shipping: Customer responsibility unless the item is defective, damaged, or incorrect
• Restocking fee: None
• Refund method: Original payment method
• Refund processing: Within 10 business days after an approved return is received
  
• Gift cards: Non-refundable
• Order cancellation: Requests accepted within 2 hours of ordering
• Return address: 140 N Main St, Paris, TX 75460, United States
• Support email: info@aparisianaffair.com
• Response time: Within 24 hours
  

Return Window

We accept eligible return requests within 30 days from the date you receive your order.

To help ensure a smooth return process, please contact us before sending any item back.

Return Eligibility

To be eligible for a return, the item must:

• Be unused and unworn
• Be in its original condition
• Have original tags attached, when applicable
• Be in its original packaging, when applicable
• Include proof of purchase or order information

Items that do not meet these requirements may not qualify for a refund.

How to Request a Return

To start a return, please contact our customer support team:

Email: info@aparisianaffair.com
Phone: +1 903-739-2858
Address : 140 N Main St, Paris, TX 75460, United States

Please provide your order number and a brief description of the reason for your return. We will provide the appropriate return instructions.

Please do not send an item back without contacting us first.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is:

• Defective
• Damaged during delivery
• Incorrectly sent by us

When the return is due to an issue caused by us, we will work with you to resolve the matter appropriately.

We do not charge restocking fees.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at info@aparisianaffair.com.

Please include your order number and, when helpful, photographs showing the issue. We will review the information and work with you on an appropriate resolution.

Refunds

Once your returned item is received and inspected, we will determine whether it meets our return requirements.

If the return is approved, the refund will be issued to your original payment method.

Refunds are generally processed within 10 business days after the returned item has been received and approved.

Your bank or payment provider may require additional time to make the refunded amount available in your account.

Refund Amount

Approved refunds are generally issued for the eligible purchase amount. Original shipping charges, if any, may not be refundable unless the return is related to an item that was defective, damaged, or incorrectly sent.

Non-Returnable Items

Certain products may not be eligible for return due to their nature or condition. Any applicable return restrictions will be clearly stated on the relevant product page or communicated before purchase.

Gift cards are non-refundable.

Sale or promotional items may have specific return conditions. Please review the applicable product information before completing your purchase.

Exchanges

We may not offer direct exchanges for all products.

If you need a different size, style, or item, the quickest option may be to return the eligible original item and place a new order for the desired product.

Order Cancellations

You may request cancellation within 2 hours of placing your order.

After an order has been processed or shipped, cancellation may no longer be possible. If the order has already shipped, you may return the item after delivery according to this Return & Refund Policy.

Returned Packages

If an order is returned to us because of an incorrect or incomplete shipping address, refusal of delivery, or failure to collect the package, please contact us.

Additional shipping charges may apply if you request that the order be shipped again.

Return Address

A Parisian Affair
140 N Main St, Paris, TX 75460, United States

Please contact us before mailing a return so we can confirm the correct return instructions.

Contact Us

Store Name: A Parisian Affair
Phone: +1 903-739-2858
Email: info@aparisianaffair.com
Store Address: 140 N Main St, Paris, TX 75460, United States
Opening Hours:
                Monday to Friday : (10 AM–5 PM) (GMT -06:00) (CST) (Chicago)
                Saturday-Sunday : Closed
Response Time: We respond within 24 hours.